Privacy Policy

Mending the Soul

Effective Date: January 1, 2026

Mending the Soul ("we," "our," or "us") operates the website at https://www.mendingthesoul.org (the “Service”).

This page explains our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.

We use your information to provide and improve the Service and to communicate about the mission and ministry of Mending the Soul. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service
The Service refers to the Mending the Soul website and related digital resources operated by Mending the Soul.

Personal Data
Personal Data means information about a living individual who can be identified from that information.

Usage Data
Usage Data is information collected automatically through the use of the Service, such as page visits or site activity.

Cookies
Cookies are small files stored on your device used to improve website functionality and user experience.

Service Providers
Service Providers are third-party companies or individuals who help operate our website, process payments, provide analytics, or deliver communications on our behalf.

Information We Collect

Mending the Soul collects several types of information in order to operate effectively and serve those who interact with our ministry.

Personal Information

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

Name
Email address
Phone number
Mailing address
Donation information
Event or training registration details
Any information voluntarily submitted through forms

This information may be used to contact you with ministry updates, resources, newsletters, or opportunities to support the work of Mending the Soul.

You may opt out of these communications at any time by using the unsubscribe link included in our emails.

Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include:

Internet Protocol (IP) address
Browser type and version
Pages visited on the website
Time and date of visits
Time spent on pages
Device identifiers and diagnostic data

This information helps us improve the functionality and effectiveness of our website.

Cookies and Tracking Technologies

Mending the Soul uses cookies and similar tracking technologies to monitor activity on the website and improve user experience.

Types of cookies we may use include:

Session cookies used to operate the website
Preference cookies that remember your settings
Security cookies used to protect user information

You may instruct your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function properly without cookies.

How We Use Your Information

Mending the Soul uses collected information for purposes including:

Providing and maintaining the website
Communicating ministry updates and resources
Processing donations and issuing receipts
Registering participants for events or training programs
Responding to questions or requests
Monitoring and improving website performance
Detecting technical issues or security concerns

Donor Privacy Commitment

Mending the Soul is committed to respecting the privacy of donors and safeguarding personal information.

We will not sell, rent, trade, or share donor lists or personal donor information with outside organizations.

Donor information is used only for purposes such as:

Processing donations
Providing tax documentation
Communicating ministry updates
Maintaining internal records

Donors may request anonymity in public recognition of their gifts.

Access to donor information is restricted to authorized staff and trusted service providers who require access to perform their duties.

Payment Processing

When donations or payments are made through the Mending the Soul website, financial information is processed through secure third-party payment processors.

Mending the Soul does not store complete credit card numbers on its servers.

Payment processors operate under their own privacy and security policies and follow industry standards for payment security.

Data Retention

Mending the Soul retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Maintaining donor records
Complying with legal and financial requirements
Improving ministry communications and services

Usage data may be retained for internal analysis and website performance improvements.

Data Security

The security of your personal information is important to us.

We implement reasonable safeguards including:

Secure hosting environments
Encrypted website connections (HTTPS)
Limited internal access to sensitive information

While we strive to protect personal data, no method of electronic transmission or storage is completely secure.

Third-Party Services

We may employ third-party companies to assist with:

Website analytics
Email communication
Payment processing
Event registrations

These service providers have access to personal information only to perform services on our behalf and are obligated not to disclose or use the information for any other purpose.

Links to Other Websites

The Mending the Soul website may contain links to other websites that are not operated by us.

We strongly encourage users to review the privacy policies of those websites, as we do not control their privacy practices.

Children's Privacy

The Mending the Soul website is not intended for children under the age of 13.

We do not knowingly collect personal information from children without parental consent. If we become aware that such information has been collected, we will take steps to remove it.

Changes to This Privacy Policy

Mending the Soul may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date. We encourage users to review this policy occasionally to remain informed about how personal information is protected.

Contact Information

If you have questions about this Privacy Policy or how personal information is handled, please contact:

Mending the Soul
PO Box 133
Wilsonville, Oregon 97070
United States

Email: info@mendingthesoul.org
Website: https://www.mendingthesoul.org